We place a very high value on customer feedback to ensure we stay in tune with our clients needs and expectations and continue to deliver excellent results and customer service. Every customer is given a feedback form which may be returned freepost to our Head Office. The feedback is logged, and where client permission has been given, the testimonials from those feedback forms are published below.
Mary was wonderful, with three dogs, I wasn't sure how this would work. But by the end of our first lesson I could see how well they responded to Mary's techniques.
Diane N., Lake Zurich, Illinois 15th January 2015
The training was very interesting. Mary Garrison was excellent. She couldn't have been better. I learned so much. Her teaching changed the whole dynamic.
Sara S., Highland Park, Illinois 13th June 2014
Max & I were able to take a walk!!!
David & Kelly H., Mundelein, Illinois 10th June 2014
Mary is very good at not only explaining techniques, but actually shows us and works with us and our dogs. We were pleasantly surprised after the first day to see results! We have 2 different temperament dogs so training is a bit different in terms of how we deal with them. Our dogs are very high energy so we work daily with them to reinforce what we have learned so far.
Mitch & Synda N., Buffalo Grove, Illinois 14th May 2014
Mary explained the techniques in a way that was very organized and logical. Her presentation make it easy to ask questions if needed without a problem. We were amazed at how quickly Rolex responded to the different methods! We'd been searching for a training method that did not focus on treats or physical punishment and Bark Busters definitely fit the bill and made us feel much more comfortable than other methods would have.
It is rare to learn so much and also be able to practice what you have learned in less than 3 hours. The time flew by as we were constantly learning and implementing new skills. It was both enjoyable and informative!
I've already shared the "Bah" technique with family and friends who were a bit skeptical, but now see the results. Once they learn about why the sound works, they get it.
We have been extremely pleased with Mary and the Bark Busters training methods and are thrilled to finally feel more in control and confident with Rolex. We wish every dog in our neighborhood who barks would get Marys' help so we could all be happier.
Karen & Chris J., Buffalo Grove, Illinois 9th October 2013
Resolved both behavioral and training (puppy) issues very well.
Roger B., Gurnee, Illinois 16th December 2012
A lot to take in. I expect the training to take me a while and to become natural for me. Mary provided an extraordinary example. The training pillows are a useful tool for Jovi. There is so much to change. I don't have confidence yet, but I will continue to implement the new techniques. I have already recommended Bark Busters.
Peggy M., Gurnee, Illinois 24th November 2012
Mary is for sure the "Dog Whisperer!" I hope our dog responds to us as well as Mary.
Dana H., Green Oaks, Illinois 16th September 2012
Saw changes and improvements immediately.
Denise T., Buffalo Grove, Illinois 7th August 2012
Thank you Mary for all your support and encouragement with our dogs Dino and Dexter. Your training sessions were thorough, insightful and provided immediate results. Since working with you, we are now able to walk our dogs peacefully in the neighborhood and their behavior inside the home is now manageable. The "bah" method truly works!
The Harris Family, Waukegan 6th August 2012
Pleased with training. Results better than we anticipated.
Harald & Kay S., Lake Forest, Illinois 12th July 2012
Mary did an excellent job insuring all family members understood training techniques. Results were witnessed immediately. Our dog, Dexter is a different dog who is super obedient.
I liked how the methods did not use harsh techniques but positive firm ones. I also learned a lot about dogs and their needs.
I would definitely recommend this to others. It has been a pleasure working with Mary, money well spent. Now I can start to enjoy my time with my dogs in a more positive way!
Jerry & Angelica H., Waukegan, Illinois 15th May 2012
Mary, You have absolutely gone above and beyond our expectations of having two well behaved Pomeranians. Since your visit Moose and Leila have been two very well behaved dogs who bark, maybe twice a day. I never thought this was possible. You helped us regain control of our household and for that we are forever greatful! Best regards.
Ray & Kristen H., Kenosha 31st March 2012
Great results, especially with the doorbell and front door. Mary was very interesting and fun to work with...she obviously believes in the program.
Stacy W., Lincolnshire 21st November 2010
I would recommend Bark Busters because I saw great results in 3 hours with Mary. I can't wait to see what practice does in 3 weeks!!
Rebecca R., Gurnee 21st November 2010
Easy to understand and employ with my dog, I saw results....convenient.....respectful of the animal.
Julie L., Mundelein 21st November 2010
I am amazed at the progress. No punishment! Great idea. Definitely, very happy with results in short time span.
Mike B., Buffalo Grove 21st November 2010
We are looking forward to continuing our training with Fletcher so that we can keep up with fun walks and eliminating his behavior issues:) Thanks Mary.
Heidi & Paul H., Vernon Hills 21st November 2010
Mary gave us the tools to train our very "springy" Springer Spaniel to listen to and obey commands. We, our small children and our cats are incredibly thankful.
Alyson A., Lake Villa 21st November 2010
It made our dog much more livable.
Debbie W., Grayslake 21st November 2010